Elevator Service Company, Inc.- Administrative Assistant

Elevator Service Company, Inc.- Administrative Assistant

We are in search of a full-time Administrative Assistant to join our team!

Elevator Service Company, Inc. is the leading residential elevator sales and service provider in Connecticut. We are a family-owned business and consider every team member an extension of our family. The ideal candidate will have experience with construction projects, scheduling and customer service/communications.

Responsibilities and Key Attributes Required:

  • Providing exemplary customer service by maintaining relationships and ensuring customer retention by addressing concerns promptly and professionally.
  • Communicating with internal and external employees with a strong attention to detail.
  • Scheduling appointments.
  • Monitoring services provided and following-up with customers to assure satisfaction including confirming work was completed correctly and thoroughly.
  • Identify and offer solutions to issues in order to maximize customer satisfaction.
  • Providing administrative support to management and sales representatives and general office duties (filing, emails, etc.)
  • Ability to multi-task and manage multiple duties with ease; comfortable handling phone calls while juggling administrative responsibilities.
  • Experience in planning, tracking and updating schedules and communicate with customers, employees and contract holders (preferred).
  • Responsible for receipt and evaluation of daily work orders to determine necessary next steps.
  • Efficiently process information received from the field for use on project timelines/information.
  • Proficient with Microsoft Office Suite (required).
  • Must be a team player willing to pitch in where needed.
  • Must possess an eagerness to learn and develop with the position.

Please email your resume to anita.rosa@elevatorserviceco.com.

April 20, 2022 Job Postings