Torrington Water Company- Customer Service Representative

Torrington Water Company- Customer Service Representative

The Torrington Water Company has a job opportunity for a customer service representative in our general office. We are a small office committed to superior customer service. Will require someone willing to learn and perform a variety of duties.

We are a very busy office serving 10,000 customers in the Torrington area. If you have the skills to work in a fast-paced environment and can multitask this is the job for you.

Education and Experience:

  • A High School diploma or General Education Development (GED) certificate.
  • Three years’ experience working in an office environment and with the public


  • Establish and maintain effective working relationships with co-workers, supervisors, and the public.
  • Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
  • Communicate effectively both verbally and in writing.
  • Attention to detail a must – will be learning billing, checking readings obtained, doing service orders and transfer orders.
  • Answering phones and helping customers with billing questions, taking payments, and resolving customer complaints.
  • Cross training for other duties in the office as needed.
  • Opening mail , sorting, and doing bank deposit
  • Knowledge of Word and Excel a must
  • Additional responsibilities as assigned.

Starting pay at $18.00 per hour. Excellent benefits.


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EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the Company to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age or sexual orientation.

September 22, 2021 Job Postings