American Mural Project- Visitor Services/Education Program Coordinator
ABOUT THE AMERICAN MURAL PROJECT
Launched in 2001 by artist Ellen Griesedieck, the American Mural Project (AMP) is creating the
largest indoor collaborative artwork in the world—a three-dimensional mural 120-feet long and five
stories high. The mural is a tribute to American workers and highlights what has defined the country
over the last century. It seeks to inspire, to educate, to invite collaboration, and to reveal to people
of all ages the many contributions they can make to American culture.
More than 15,000 children and adults have helped create pieces of the mural, which is housed in
one of two former mill buildings on the AMP campus on Whiting Street in Winsted, Connecticut.
Phase 1 renovations on the mural building finished in fall 2018 and the lengthy process of
assembling and installing the mural is nearing completion. Additional renovations are expected to
finish by early 2022 and AMP will open to the public with regular hours in summer 2022.
Programming is currently offered for schools and teachers, after-school partnerships, summer
enrichment sessions, and an apprentice-style internship program.
AMP is an equal opportunity employer.
THE POSITION
AMP seeks a full-time visitor services/education program coordinator to join a dynamic and growing
organization. In this new position, the successful candidate will work closely with the executive
director and education programs director and will assist with visitors, group tours, and facility
rentals, as well as with AMP’s education programming, including after-school, summer, virtual, field
trips, and internships. Must be available to work some evenings and weekends. First Aid/CPR
training is required (AMP can provide, if needed).
Full-time
Annually $35,000-$40,000 based on experience; employer contributions to employee-held HSA
RESPONSIBILITIES
Visitor Services – Reports to executive director
Assist with the creation, set-up, and management of check-in system for visitation, including
receipt of donations on site, group tours, and field trips
Assist with development of training for AMP’s visitor services representative team consisting
of hourly staff, volunteers, and interns for visitation, group tours, field trips, and venue
rentals
Assist in leading tours; help recruit, train, schedule, and manage AMP’s visitor services
representative team consisting of hourly staff, volunteers, and interns involved in site set-up,
visitor check-in, coat check, merchandise/refreshment sales, and other tasks related to
visitation, group tours, field trips, and venue rentals
Ensure facility, equipment, technology, and furnishings are in working order to support
visitation and report when they are not; follow up to address any issues
Inventory merchandise and supplies; report when reorders are necessary
Give input on visitor questionnaires/surveys to be used in collecting quantitative and
qualitative data
Contribute to strategic planning for improvement, growth, and sustainability for all areas of
visitation (budgeting, marketing, visitor experience, exhibit materials, education programs,
etc.)
Generate reports for visitation, group tours, field trips, venue rentals, and surveys
Work with other AMP team members on outreach and marketing to generate group sales for
tours, school field trips, and venue rentals
Education Programs – Reports to education programs director
Support and/or act as point person during on- and off-site programs and workshops
Create strong communication channels with participants and act as liaison to
parents/caregivers of school-age participants
Prepare and distribute program support documents, including rosters, participant
communication, summer paperwork and health forms, post-program surveys, etc.
Assist with teaching artist recruitment for all programs
Collaborate on the expansion of AMP’s program approach
Communicate with the teaching artist team as directed
Assist with processing intern applications, communication, scheduling, and training
Manage and order program materials, supplies, and snacks as necessary
Manage the program registration portal
Assist with scholarship processing
Assist with program marketing
QUALIFICATIONS
A bachelor’s degree and at least one year of visitor/guest service experience (preferably in a
museum setting) and/or education environment. Applicant must possess excellent customer
service skills, produce outstanding results independently and with a team, demonstrate strong
attention to detail, be flexible to the changing needs of each day, and utilize effective time management skills. Experience using databases is desired. Computer skills are essential.
TO APPLY
Interested candidates should send resume and cover letter to:
Amy Wynn, Executive Director
American Mural Project
PO Box 538
Winsted, CT 06098
amy@americanmuralproject.org
americanmuralproject.org