Charter Oak Home Care- Care Coordinator

Charter Oak Home Care- Care Coordinator

Position: Hourly 40 hrs/week Mon – Fri

Title: Care Coordinator

Job Description: Reporting to the Office Manager the Care Coordinator assists
with office operations and the scheduling and matching of clients with caregivers
to ensure the smooth operation of the region. The individual will be responsible
for interacting with clients, client’s family members, case managers, office and
field staff to ensure appropriate scheduling of clients. Responsible for making
daily schedules for all caregivers and clients, balancing client needs with
caregiver availability and overall company goals. The position primarily involves a
significant amount of talking on the phone and working with our scheduling
software to ensure that client/caregiver files are accurate and up to date in
addition to following up with clients to ensure satisfaction. Will have off hours
phone on a rotation and assist with hiring and training new caregivers. Any
issues or questions can be directed to the manager. Previous experience
working in a similar role is a plus. Performs related duties as required.

Required skills: excellent interpersonal skills, attention to detail, ability to work
in a fast paced ever changing environment, ability to l earn quickly, knowledge of
the Microsoft Office Suite (Word, Excel, Power Point), ability to prioritize multiple
competing priorities and multi task, patience and ability to keep a level head
amidst challenging circumstances. A desire to serve others, a compassion for
the elderly and good judgement are important qualities for this position.
Send cover letter and resume to:

November 1, 2021 Job Postings